| Q: |
How can I receive information on commission opportunities? |
| A: |
Please e-mail us or call (800) 736-4748 and ask for Sales.
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| Q: |
How can I find out more about portraits for my preschool? |
| A: |
For portrait program information, please e-mail us or call (800) 736-4748 and ask for Sales.
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| Q: |
How do I schedule or re-confirm a picture day? |
| A: |
Please call (800) 736-4748 and ask for the Scheduling Representative for your state.
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| Q: |
I have scheduled a picture day. What do I do next? |
| A: |
Please review our Picture Program Basics. If you have additional questions, call your Customer Service Specialist at (800) 736-4748.
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| Q: |
Are discounts offered to preschool staff members? |
| A: |
Yes, staff members receive a complimentary staff package (1-5x7 and 4 wallets) of themselves, and a 50% discount off any portrait purchase of their children.
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| Q: |
Can you photograph infants? |
| A: |
Yes, our photographers are specially trained and equipped to photograph infants.
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| Q: |
Can my staff members have their portrait taken with their child? |
| A: |
Yes.
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| Q: |
How many backgrounds/poses are offered? |
| A: |
We offer multiple backgrounds and poses with or without group each season. To view examples of our current and recent portrait package offerings, please click here.
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| Q: |
What do we do if some students were missing on picture day? |
| A: |
Please contact our Scheduling Department at (800) 736-4748 to inquire about retake possibilities.
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| Q: |
How long do I have to complete my portrait sales? |
| A: |
Sales should be completed within 21 days of portrait delivery.
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| Q: |
Is the preschool responsible for portraits not returned by parents? |
| A: |
The preschool is not held responsible as long as we are provided with contact information on parents who have not returned or paid for portrait packages.
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| Q: |
What steps do I take when my portrait sales are complete? |
| A: |
Instructions regarding how to call for pick up will be included with the portrait packages when they arrive.
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If your specific question was not answered, please contact us.
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